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Indicator framework for national extension and advisory service systems

Metrics for performance and outcome measurement









Sulaiman V, R., Chuluunbaatar, D., Djamen, P.,  Grovermann, C. and Holley, A. 2022. Indicator framework for national extension and advisory service systems – Metrics for performance and outcome measurement. Rome, FAO.




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    The Extension and Advisory Service Systems Yardstick (EAS-Y)
    A scoring tool to generate evidence on performance and outcomes
    2022
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    Extension and advisory services (EAS) play a key role in facilitating innovation processes, empowering marginalized groups through capacity development, and linking farmers with markets. Advisory services are increasingly provided by a range of actors and funded from diverse sources. With the broadened scope of EAS and the growing complexity of the system, the quantitative performance indicators used in the past (e.g. related to investment, staffing or productivity) are not adequate anymore to understand whether the system is well-functioning. To enable evidence based and informed policy and investment decision for extension and advisory systems, the EAS-Yardstick (EAS-Y) has been developed through a consultative expert process. It constitutes a holistic scoring tool based on a comprehensive set of metrics that can capture all the nuances of the pluralistic EAS. Metrics are organized into two modules, related to EAS performance and to EAS outcomes, each subdivided into key EAS topics. These cover elements of the EAS enabling environment, scope and provision of services, and coordination, collaboration and learning in the system. At the outcome level, topics include the acquisition of skills, changes in behaviours and livelihood transformations. All metrics are operationalized through a scoring mechanism. EAS-Y is digitally enabled through the Kobo toolbox and is used for participatory assessments in various contexts. Assessments can support a systematic crosscountry analysis, complementing findings from more specific impact evaluations of EAS interventions or in-depth process evaluations. As such, it contributes to substantially enhance EAS system performance and outcomes by guiding investment and policy decisions.
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    Book (stand-alone)
    Comprehensive assessment of national extension and advisory service systems
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    2022
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    Extension and advisory services (EAS) play a key role in facilitating innovation processes, empowering marginalized groups through capacity development, and linking farmers with markets. EAS are increasingly provided by a range of actors and funded from diverse sources. With the broadened scope of EAS and the growing complexity of the system, the quantitative performance indicators used in the past (for example related to investment, staffing or productivity) are no longer adequate to assess the performance of EAS systems. This operational guide meets the longstanding demand for guidance on undertaking such a comprehensive assessment of national EAS systems. It provides detailed directions on how to organize the entire process, from preparation to implementation and consolidation. Its use will help identify gaps and entry points for targeting investments and realigning policies for transforming EAS.
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    Book (stand-alone)
    Guide for monitoring and evaluation of the public agricultural extension and advisory service system 2023
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    This guide is aimed to propose a holistic, systemic, and easy-to-use methodology that is multiscalar, multisectoral, and multidimensional for the M&E of public EAS systems to help identify gaps and pathways to strengthen and reform the public EAS system. It starts with analyses of the common objectives, subject, challenges, lessons learned, and prospects of the existing M&E systems and expounds on the logical framework, rationale and objectives of the proposed M&E methodology from a multistakeholder perspective. Then it proposes M&E frameworks at the national and grassroots levels following such order as the introduction, key M&E elements, indicator framework, and operational framework. Next, it looks at the issues of data sources, data collection, and capacity building, focusing on the institutionalization of the M&E system in the public EAS. Finally, it introduces the commonly used tools and methods of data analysis, focusing on the weighting of indicators, scoring methods, and integrated analytical frameworks.

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