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The Extension and Advisory Service Systems Yardstick (EAS-Y)

A scoring tool to generate evidence on performance and outcomes









Grovermann, C., Chuluunbaatar, D., Blockeel, J., Sulaiman V, R., Djamen, P. and Holley, A. 2022. The Extension and Advisory Service Systems Yardstick (EAS-Y) – A scoring tool to generate evidence on performance and outcomes. Rome, FAO. 




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    Extension and advisory services (EAS) play a key role in facilitating innovation for sustainable agricultural development. To strengthen this role, appropriate investment and conducive policies are needed in EAS, guided by evidence. It is therefore essential to examine EAS characteristics and performance in the context of modern, pluralistic and increasingly digital EAS systems. In response to this need, the Food and Agriculture Organization of the United Nations (FAO) has developed guidelines and instruments for the systematic assessment of national EAS systems. The Indicator Framework provides overarching guidance on EAS systems assessment, including a list of 40 indicators (10 core and 30 complementary) which cover all major aspects of EAS from inputs to impact. This Indicator Framework provides much needed structure to EAS assessment, taking into account contemporary, pluralistic services and is complemented by FAO’s instruments for participatory data collection in EAS, including quantitative and qualitative data.
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    Extension and advisory services (EAS) play a key role in facilitating innovation processes, empowering marginalized groups through capacity development, and linking farmers with markets. EAS are increasingly provided by a range of actors and funded from diverse sources. With the broadened scope of EAS and the growing complexity of the system, the quantitative performance indicators used in the past (for example related to investment, staffing or productivity) are no longer adequate to assess the performance of EAS systems. This operational guide meets the longstanding demand for guidance on undertaking such a comprehensive assessment of national EAS systems. It provides detailed directions on how to organize the entire process, from preparation to implementation and consolidation. Its use will help identify gaps and entry points for targeting investments and realigning policies for transforming EAS.
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    Since 2017, in line with COAG’s recommendation, the Research and Extension Unit engaged in the development of a participatory AIS assessment framework including a customizable toolbox for countries with a totally new capacity development perspective. The assessment framework is meant for actors of the national agricultural innovation systems, i.e. research, extension and advisory services, innovation support service providers and universities, policy and decision makers, or development organizations, with a mandate or willingness to catalyze system innovation processes and to identify entry points for developing capacities to innovate in a a sector, a value chain, a territory or at country level. The expected outputs and outcomes of the assessment are: a) to inform and provide evidence-based practical guidance to policy and decision makers to identify concrete actions and investments geared towards strengthening of the AIS, and simultaneously b) to enhance capacities of relevant actors to effectively engage in these actions. Considering high level of complexity and diversity of agricultural innovation systems and CD needs, the assessment implementers need to be guided to collect and analyze quantitative and qualitative data and information to generate evidence for assisting decision-making and advocacy in their specific context. To meet these objectives, a preliminary assessment framework was developed to be tested and enriched by pilot countries. This document provides the key concepts, the foundations of analytical and operational assessment frameworks and guiding principles for country assessment teams in piloting countries. It contributes to FAO’s Strategic Objective 2 - Increase and improve provision of goods and services from agriculture, forestry and fisheries in a sustainable manner.

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